Prompt Digital Response and Information Manager Effectiveness in Oil and Gas Companies in Rivers State

Journal Info

Click for Papers

Link To
Publication
Details
Cover
Author

Article Journal Of Management Interdisciplinary Volume One

Prompt Digital Response and Information Manager Effectiveness in Oil and Gas Companies in Rivers State

Authors

Prof. Sam Otamiri

Department of Office and Information Management, Faculty of Management Sciences

Ignatius Ajuru University of Education, Rumuolumeni, Port Harcourt Email: [email protected]

Boma-Siaminabo, Helen

Department of Office and Information Management Faculty of Management Sciences

Ignatius Ajuru University of Education, Rumuolumeni, Port Harcourt Email: [email protected]

Abstract

The study examined the relationship between prompt digital response and information manager effectiveness in Oil and Gas companies in Rivers State. The study adopted a cross-sectional explanatory survey research design. The target population of the study consisted of 363 information managers of 121 Oil and Gas Companies operating in Rivers State, Nigeria. The entire population of 363 information managers was used for this study without sampling. Thus, the study adopted a census sampling technique. By selecting three (3) Information Managers from each of the 121 Oil and Gas Companies, the study had 363 respondents. For the study, both primary and secondary sources of data collection were employed. Structured questionnaire was used to elicit response from the research pigments. The study adopted the face and content validity with the least reliability coefficient of the instrument (0.731) which was ascertained using Cronbach alpha. In line with the number of respondents, a total of three hundred and sixty-three (363) copies of the questionnaire were administered with the help of two research assistants. The researchers were able to retrieve Three Hundred and Forty-Two (342) copies. Simple percentage was used for the demographic analysis; Mean and Standard Deviation were used for the Univariate analysis while the Bivariate analysis was done using Pearson Product Moment Correlation Coefficient with the aid of SPSS Version 26.0. Thus, the Multivariate analysis was done through Partial Correlation. The study’s findings revealed that prompt digital response enhances information manager effectiveness in terms of Informational Effectiveness, Records management and Effective Coordination in Oil and Gas Companies in Rivers State. The study also concluded that by following Netiquette guidelines, employees such as Information Managers can avoid misunderstandings, conflicts, and breaches of confidentiality in their digital interactions. The study recommended amongst others that management of Oil and Gas Companies should implement mechanisms to monitor adherence to Netiquette guidelines and address any violations promptly.

Key Words

Prompt Digital Response, Information Manager Effectiveness, Informational Effectiveness.

Viewing Options

Click the icon on the lower right side of the article to view, edit , highlight and download it, when the llink opens.

Click to view article and download

Quick Preview

Citation

Refferences

Arop, F. O. O., Valentine, J., & Ekpang, M. A. (2018). Effective communication management and the performance of tertiary institutions in cross river state, Nigeria. International Journal of Current Research, 10(07), 72019-72023.

Banerjee, P., & Singh, S. (2015). Information managers’ perspective on the effects of online grapevine communication: A qualitative inquiry. The Qualitative Report, 20(6), 765-779

Bartl, R. (2017). Impact of netiquette on email communication. Journal of Applied Leadership and Management, 5(1), 35-61. https://www.econstor.eu/bitstream/10419/175334/1/18 129-71709- 1-PB.pdf

Bedford, G. (2016). Web conferencing amplifies dysfunctional meeting practices. Gartner Research Report, 2(1), 20-30.

Birchall, J. O., & Giambona, G. (2008). The impact of ICT on the work patterns of information managers and their organizations. International Journal of Management Studies, 6(1), 71-79.

Butner, K. & Ho, G. (2019). How the human-machine interchange will transform business operations. Strategy & Leadership, 47(2), 25–33.

Claytor, T. (2020). How to answer the phone at work. https://www.wikihow.com/Answer-the- phone-at-work

Clement, R. (2018). Fundamentals of administrative science. PTK Publications.

Chisambara, P. (2018). Digital transformation: Three skills demand information managers must have. The Journal of Business Forecasting, 36(4), 20-23.

Ifeanacho, C. C. (2013). Analysis of the impact of effective communication in increasing organizational productivity. A case study of Nigerian Brewery Plc, Amaeke, Ngwo, Enugu,

Enugu State. Project submitted to the Department of Business Administration Faculty of Management and Social Sciences Caritas University.

Jankelová, N., & Joniaková, Z. (2021). Communication skills and transformational leadership style of first-line nurse information managers in relation to job satisfaction of nurses and moderators of this relationship. Journal of Healthcare, 9(2), 346. https://doi.org/10.33 90/healthcare9030346

Johnson, Y., & George, D. E. (2014). The impact of whatsapp messenger usage on students’ performance in oil and gas firms in Ghana. Journal of Education and Practice, 5(6), 157-164.

Kirinić, G., & Bakić-Tomić, L. (2020). Impact of education on communication etiquette. 2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO), Opatija, Croatia, 689-693. Doi:10.23919/MIPRO4893 5.2020. 9245312.

Kuusisto, M. (2017). Organizational effects of digitalization: A literature review. International Journal of Organization Theory and Behavior, 20(3), 341–362.

Mohd, A. A. (2021). The influence of e-conferences and e-meetings on increasing communication skills among leaders in Jordanian mining and manufacturing industries. Problems and Perspectives in Management, 19(1), 328-339.

Nwiyii, B. J., Amanawa, E. D., & Micah, N. U. (2022). Digital communication etiquette and managerial effectiveness in telecommunication companies in the Southern States of Nigeria. International Journal of Academic and Applied Research (IJAAR), 6(9), 142-150. www.ijeais.org/ijaar 142

Ogochukwu, C. O. (2021). ICT knowledge and utilization as determinants of job performance of Health Information Managers in health institutions in South-East Nigeria. International Journal of Library and Information Science, 13(2), 21-33.

Olali, F. (2017). E-mail at work: A cause for concern? The implications of the new communication technologies for health, wellbeing and productivity at work. Journal of Organizational Transformation and Social Change, 5(1), 159-173.

Opara, N. O., & Ogolo, F. I. (2021). Communication competencies and office managers’ job performance in state-owned universities in Rivers State. Innovative Journal of Social Science, Arts and Management, 9(2), 100-106.

Otamiri, S. A., & Dike, P. A. (2021). Virtual interfacing proficiency and information managers’ effectiveness in Money Deposit Banks in Rivers State. International Journal of Innovations in Human Resource and Management, 9(2), 1-12.

Otamiri, S. A., Odu, S., & Mark, J. (2018). Infopreneurship and socio-economic emancipation of the Niger Delta Region of Nigeria. International Journal of Educational Development, 7&8(1), 97- 107.

Rex, O. (2020). Ten ways to improve internet-mediated communication in the workplace. https://www.lumapps.com/blog/internal-communications/improve-digital-communic ation- workplace/

Shiel, W. C. (2017). Medical definition of environment. https://www.medicinenet.com/scrip t/main/art.asp?articlekey=19104

Tocci, M. (2017). SMS for employee communication. https://simpletexting.com/communicat ing- with-employees-via-text/

Urang, H. (2018). Fundamentals of office administration. Celwil Publishers.